Refund policy

Start a return or exchange from this shop’s support desk. Purchases made during Black Friday, Cyber Monday, or marked Final Sale may not be eligible. Goods bought from a third-party retailer must go back to that retailer — we only process orders placed on this website.

Email [email protected] with your order number to open a return.

101-day no-regrets guarantee

If a piece from this site is not working for you, send it back within 101 days of purchase and we will refund or exchange it, including prepaid return postage inside the United States, even if it has been worn. Black Friday / Cyber Monday promotions and Final Sale items may be excluded. Third-party store purchases are not covered.

Return parcels should be sent to Helms Knit Collective LLC, 3821 Helms Avenue, Suite 210, Culver City, CA 90232.